Privacy Policy
Effective Date: October 18, 2024
This Privacy Policy applies to all of the products, services, and websites (specifically, jojosiwafans.com) offered by JoJo Siwa Entertainment, LLC ( “we,” “our” refers to JoJo Siwa) By using our Services and/or registering with JoJo Siwa, you acknowledge and accept the provisions in this Privacy Policy and grant us permission to collect, store, and use the items of personal information unless defined otherwise, we mean information that identifies or is reasonably capable of identifying or being associated with a particular individual, such as full name, street address, telephone number or email address. described herein, so long as JoJo Siwa adheres to the standards set forth more clearly below. This Privacy Policy applies only to jojosiwa.com and to no other website, including websites that may be referenced or linked to from our website.
At JoJo Siwa, we respect your privacy. We reserve the right to amend this Privacy Policy at any time and provide such amendments to you by posting a revised version on our website. If the revised version includes a material limitation in your rights under this current policy, we will provide you with 30 days’ notice prior to the effectiveness thereof by posting notice of the change in a prominent place on the JoJo Siwa website. Otherwise, the revised version will be effective at the time we post it. In any event, we will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most changes will be minor. Each version of this Privacy Policy will be identified at the top of the page by its Effective Date, and we will also keep prior versions of this Privacy Policy in an archive for your review.
If you have any questions about this Privacy Policy, please feel free to contact us through our website, by email at support@itsjojosiwa.com.
Information Collected
In order to provide our full range of Services, we may collect the following types of information:
Information you provide. Contact information, including name, email address, street or mailing address, age, and telephone or mobile phone number.
When necessary, billing information, including billing address, order details, and other commercial information, may be collected.
Demographic Information. Each time you access our website, our servers may automatically record information that your browser or mobile device sends whenever you visit our website in their server logs. These server logs may include information such as your Internet Protocol or “IP” address, the date and time of your request, browser type, browser language, and one or more cookies (see description below) that may uniquely identify your browser. Additionally, we may collect other available demographic information, such as zip code, search history, browsing history, and user history. Aggregate, non-individual membership demographic information may be shared with third parties with whom we have a direct or indirect relationship and who may offer products or services we believe you may be interested in.
Links. We may present links that include codes that enable us to track whether these links have been followed. This information is used to improve the quality of our advertising and customized content, as well as the organization and layout of our website.
If you wish not to have this information used for the purpose of serving you interest-based ads, you may opt-out by emailing us at support@itsjojosiwa.com. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Cookies. Assuming your browser is configured to accept them when you visit our websites, we may send one or more cookies to your computer or another device. A cookie is a small file containing a string of characters that uniquely identifies your browser or mobile device. We may also set one or more cookies in your browser when you click on ads or other links presented on our website. Cookies make it possible to store user preferences and record which portions of our website you and other users are using the most. We use cookies for the purposes of preventing fraud and improving the quality of our service.
JoJo Siwa LLC and our partners, advertising affiliates, or analytics or service providers use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
Your cookie permissions and preferences are set within your internet browser. You may disable the use of cookies within your browser’s settings.
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Name of Third Party Partner |
What info is shared with or collected by this partner |
Partner’s purpose |
Link to Partner’s privacy policy |
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IP address, browser type, type of device you use to access our website and domain name from which you arrived at our website, device identifier, location data, and specific web pages on our website through which you browse |
Website analytics |
https://policies.google.com/privacy
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Elegant Themes |
Browser, operating system and device data |
Operate and optimize website layout and design |
https://www.elegantthemes.com/policy/privacy/
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Sony Music |
Label |
Label |
User communications. We may retain communications that you send to JoJo Siwa by email, membership sign-up, data, or otherwise to process your inquiries, respond to your requests, and improve our Services.
Information provided may be used to fulfill orders, administer promotions and sweepstakes you enter and notify you, set up a membership site account, and send and request product information.
JoJo Siwa Services uses other sites, including, without limitation, YouTube, social media, etc. From time to time, we may offer some of our services or content on or through other websites, including embedding videos and auctions from third-party providers such as, for example, YouTube. In the event that we do offer such services, it is possible that the personal information you provide to those sites may be sent to JoJo Siwa to facilitate the delivery of those services. To the extent information is collected by any third-party website or service and shared with us, we will process such information under this Privacy Policy as if the information had been submitted directly from you to JoJo Siwa. Any information you may provide to any such third-party website will be covered by such third party’s own privacy policy, which may be very different from ours. It is very important for you to review the privacy policies for such affiliated sites before submitting personal information to them.
Other sites. This Privacy Policy only applies to content and services offered by JoJo Siwa. We are not able to exercise control over sites that are linked to from within our website. These other websites may collect data, set their own cookies in your browser, or ask you to provide personal information. As noted above you must review the privacy policies applicable to these other websites and services.
We do not ask for, access or track any location-based information from your mobile device at any time while downloading or using our website.
How We Use Personal Information
JoJo Siwa processes personal information only for the purposes described in this Privacy Policy, all of which will be considered expressly approved by you. In addition to the reasons set forth above, such purposes also include:
Providing our Services (which includes displaying customized advertising and other content);
Auditing, research, and analysis (to maintain, protect, and improve our Services);
Technical diagnostics (to ensure our network is functioning as expected);
Protecting the rights or property of JoJo Siwa our users, or third parties;
To comply with applicable law, to cooperate with law enforcement and the court system;
Creating new services, marketing, and advertising sales.
We process personal information on our servers, which are in the United States of America and in other countries. As a result, there exists the possibility that we may process your personal information on a server that is not located in your home country. In some cases, we may process personal information at the request of third parties and according to their instructions, such as our advertising partners. We will treat all personal information processed at the request of a third party exactly as if we had collected the processed personal information ourselves.
Additional Information
This website is not intended for children.
Children – We do not knowingly collect or attempt to collect any personal information from children under the age of 18. If you feel that we have unknowingly collected information from someone under the age of 18, please contact us immediately, and this information will be removed.
For more information on how to protect your children online:
Visit www.OnGuardOnline.gov for social networking safety tips for parents and youth.
Data Retention
We will retain your information until you request that your identifiable information be deleted or if needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Right to Delete
You have the right to delete your account and personally identifiable information at any time in compliance with our data retention policy. You may do so by contacting us at support@itsjojosiwa.com. For the protection of our users, we reserve the right to require additional verification from you to confirm that the account holder is the individual requesting the deletion.
Right to a Copy of Your Information
You have the right to obtain a copy of the personally identifiable information we have collected from you and to learn with whom and for what purpose this information has been shared. You may request a copy of your personally identifiable information, including information about how we have shared it and for what purpose, by emailing us at support@itsjojosiwa.com. For the protection of our users, we reserve the right to request additional verification from you in order to confirm the account holder is the individual requesting such data.
We reserve the right to charge an administration fee to fulfill a request for access to personal information, which fee shall not exceed the maximum fee allowed by law.
Email and Newsletter Communications
By providing your email address in connection with an email request to JoJo Siwa, you thereby demonstrate your consent to receive email communications from us. You may choose to stop receiving newsletters, updates or marketing emails by following the unsubscribe instructions included in such emails. Email addresses, when provided, are only used for direct response when necessary. Your email address is never sold or shared.
Text Marketing
If you join the text marketing list, SMS costs may apply. You may opt out of receiving text messages by texting STOP. Push notifications may be used occasionally to inform you about upcoming events or other marketing campaigns.
Questions or Comments
If you have any queries or comments about this Privacy Policy, please write to us at: support@itsjojosiwa.com.